Head of Technology Enabled Services (Global)

Executive Leadership | Remote (US) / Hybrid | Travel up to 30%

This is not a traditional delivery leadership role.

This is a global ownership mandate — an opportunity to build, scale, and lead a high-impact Technology Enabled Services (TES) organisation at the intersection of enterprise technology, mission-critical delivery, and regulated industries.

You will operate as a true business leader: owning delivery, shaping product direction, driving revenue and margin, and building a world-class organisation — with equity participation aligned to long-term value creation.

If you bring deep experience in SAP ecosystems and enterprise platforms, and thrive in complex, high-stakes environments, this role is built for you.

The Opportunity

As Head of Technology Enabled Services, you will own the end-to-end global delivery engine — integrating proprietary technology platforms with high-value services across Aerospace & Defense, Utilities, Energy, Satellite, and Government sectors.

You will:

• Lead globally distributed teams

• Own P&L performance

• Shape how technology is deployed at scale

• Influence product and platform strategy

• Operate directly with C-suite and government stakeholders

This is a rare chance to build something enduring — not just run what already exists.

What You’ll Own

Global Delivery & Operational Excellence

• Full accountability for global service delivery across all client engagements

• Build and scale repeatable, high-performance delivery frameworks

• Set the gold standard for quality, SLAs, and client outcomes

• Lead multidisciplinary teams spanning program leadership, architecture, engineering, and client success

Technology & Platform Leadership (SAP + Enterprise Ecosystems)

• Own the deployment and operational success of technology platforms within client environments

• Act as the bridge between real-world delivery and product innovation

• Drive enterprise adoption and expansion, with a strong emphasis on SAP-centric environments and integrations

• Ensure seamless interoperability across client systems, compliance frameworks, and operational workflows

Strategic Client Leadership in Regulated Environments

• Serve as the executive relationship owner for critical, high-value accounts

• Operate confidently within highly regulated and controlled environments (A&D, Energy, Government)

• Navigate complex compliance landscapes including export controls, data sovereignty, and security frameworks

• Lead engagements involving sensitive, classified, and mission-critical programs

P&L Ownership & Growth

• Own revenue, margin, and long-term account growth

• Partner with Sales to win, structure, and scale new business

• Identify and unlock organic expansion opportunities

• Develop commercial models and pricing strategies that balance growth with delivery excellence

Build & Lead a World-Class Organisation

• Recruit, develop, and inspire a high-calibre global delivery team

• Create a culture of accountability, innovation, and continuous improvement

• Establish career pathways, capability frameworks, and domain expertise — especially across SAP and regulated sectors

• Act as a multiplier of talent and leadership capability

Governance, Risk & Compliance

• Implement robust governance frameworks and executive reporting

• Proactively manage delivery risk across complex portfolios

• Ensure audit readiness, certifications, and security compliance

• Represent the organisation in executive reviews, audits, and government oversight environments

What You Bring

Core Experience

• 12+ years leading technology services, managed services, or professional services organisations

• Proven success running large-scale delivery in regulated industries

• Strong track record of P&L ownership and commercial accountability

• Experience managing complex, multi-year, enterprise engagements

• Expertise leading globally distributed teams

Critical Domain Strength

• Deep experience within SAP ecosystems (implementation, integration, or transformation programs)

• Strong understanding of enterprise platforms and technology-enabled service models

• Ability to connect technology capability to measurable business outcomes

Regulatory & Industry Acumen

• Working knowledge of frameworks such as ITAR, EAR, NERC CIP, FAR/DFARS, or equivalents

• Experience operating in secure, compliance-heavy, or government-aligned environments

• Confidence navigating international delivery and data sovereignty requirements

Leadership & Influence

• Executive presence with the ability to influence C-suite, boards, and government stakeholders

• Strategic thinker with the ability to translate vision into execution

• Comfortable operating in ambiguity, scale, and high-pressure environments

Highly Valued

• Experience scaling proprietary or SaaS platforms in enterprise environments

• Background in critical infrastructure or national security sectors

• Certifications such as PMP, ITIL, or similar

• Active or eligible security clearance

• International delivery experience across allied or global government ecosystems

Why This Role

• Global ownership of a mission-critical business unit

• Direct influence on product, strategy, and growth trajectory

• Exposure to high-impact, high-visibility programs

• Opportunity to build and scale a next-generation services organisation

• Equity participation aligned to long-term success

Additional Requirements

• Ability to obtain and maintain relevant security clearance

• Willingness to travel up to 30% (domestic & international)

• Eligibility to work within export-controlled environments

We are committed to building a diverse and inclusive organisation.
We welcome leaders who are ready to take on complex challenges and deliver outcomes that matter.